Collection of rent
Our automated system ensures tenants receive reminders should their rent payments fall behind. Tenants have a variety of payment methods to choose from, including direct debit and credit card.
Maintenance
All maintenance jobs are logged via our app from tenants and attended to in a timely manner. Our maintenance management system ensures tasks are captured and tracked through to completion.
Inspections
We understand that routine inspections are a vital part of managing an investment property and we ensure that inspections are carried out every 3-4 months to keep on top of any maintenance issues and to make sure the property is well kept.
Filing & Reporting
All documents in relation to the property are stored in our app and are easily accessible. Custom statements such as rent ledgers can be generated inside the mobile app.
Lease Renewals
Our system has reminders set up to manage lease renewals. You will receive a notification advising that the lease is due to expire in 2 months and we will ask if you are happy to offer the tenant a new lease and also advise you if the rent should be increased so it coincides with the current rental market.
Bond Inspections
Bond inspections are performed at the end of a tenancy once we are notified that the tenant is vacating. Once keys are returned the inspection will be carried out within 24 hours and a report sent to you once we are satisfied that the tenancy can be completed.
Trulet App
Full access to the First Nations app where tenants can instantly access all the essential information about their rental property. Everything is in one place including, conversations, documents and financial reports.
Support
Trudi, our virtual property assistant, is always available to help tenants with any questions.